Refund policy

RETURNS

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at contact@airpropickle.com. If your return is accepted, we'll send you the return address and instructions on how to send your package. Items sent back without first requesting a return will not be accepted.

Unfortunately, we cannot accept returns on sale items or gift cards.

RETURN SHIPPING

You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service, as we cannot be responsible for returns lost in transit.

EXCHANGES

The fastest way to get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

DAMAGED OR FAULTY ITEMS

Please inspect your order on arrival and contact us straight away if your item is damaged, faulty or not what you ordered, so that we can put it right.

REFUNDS

We will notify you once we've received and inspected your return, and let you know whether the refund has been approved. If approved, you'll be refunded to your original payment method within 10 business days. Please remember it can take some time for your bank or card provider to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at contact@airpropickle.com.

Nothing in this policy affects your statutory rights.